Welcome to Plants Trees Info. Our mission is to connect you with meaningful eco-gifting and tree plantation experiences. Since we primarily offer digital green gifts and plantation certificates, our delivery process is unique—focused more on speed, transparency, and purpose-driven value than physical product shipping.
This page explains how we handle delivery of digital certificates, updates on plantation progress, and information related to physical shipping (if applicable).
📬 What We Deliver
At Plants Trees Info, your purchase or contribution typically includes one or more of the following:
- Tree Plantation Gift: A real tree is planted on your behalf.
- Digital Certificate: A personalized PDF acknowledging the plantation in your or your recipient’s name.
- Gifting Message/Note: A message for your loved one, included in the certificate.
- Impact Updates: Occasional updates about the tree plantation drive or location.
🚚 Delivery of Digital Certificates
✅ Timeframe:
- Digital certificates are usually delivered to your email inbox within 1–3 working days after successful payment.
- In high-demand periods (festivals, environmental campaigns), delivery may take up to 5 working days.
✅ Delivery Method:
- Sent via email to the email address you provide during checkout.
- Optionally downloadable from your account dashboard (if registered).
🔁 Didn’t Receive It?
If your certificate doesn’t arrive on time:
- Check your spam/junk folder.
- Contact us at [your support email] with your Order ID.
📦 Physical Shipping (If Applicable)
Currently, most of our offerings are digital-only, which means no physical product is shipped. However, if we introduce eco-kits, personalized plantable cards, or merchandise, the following policies will apply:
✅ Shipping Locations:
- India-wide shipping available.
- International shipping is currently not supported, but we’re working on it.
✅ Delivery Time:
- 5–10 business days depending on your region.
- Tracking details will be shared once dispatched.
✅ Shipping Partners:
- We partner with trusted couriers (Delhivery, India Post, DTDC, etc.) for secure, on-time delivery.
✅ Shipping Charges:
- Delivery charges (if any) are clearly mentioned at checkout.
- Free shipping may apply for eco-gift kits over a certain amount.
📍Tracking Your Plantation
Every tree you sponsor or gift is tagged in our system for monitoring. While we don’t provide GPS-based live tracking, we do:
- Share plantation updates and impact reports via email when available.
- Indicate the region or NGO partner responsible for your tree.
⏳ Delays and Exceptions
While we strive to deliver digital assets quickly, rare delays may happen due to:
- Incorrect email address input
- Payment processing delays
- High-volume eco-campaigns or partner-side coordination
In all such cases, rest assured—we will keep you informed and support you throughout.
🧾 Invoice & Confirmation
After every successful order:
- A confirmation email and invoice will be sent.
- Your digital gift certificate will follow in a separate email.
📩 Need Help?
We’re here to help you track or receive your plantation gift on time. For any questions or concerns:
📧 Email: treesplantsinfo@gmail.com
🌐 Website: https://www.treesplantsinfo.com
🌱 Final Note
At Plants Trees Info, we’re not just delivering gifts—we’re delivering impact. Thank you for helping plant a better future.